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You are here: Latest questions & reviews > IWC reviews > [N Factory V5 edition] IWC Portuguese Chronograph watch IW371438

[N Factory V5 edition] IWC Portuguese Chronograph watch IW371438 questions & reviews

Question or review:

Why does it sometimes stop running after taking it off?

Reply: Hello, this IWC IW371438 mechanical watch operates through an automatic winding mechanism where the oscillating weight rotates in any direction to wind the mainspring. As long as you wear the watch on your wrist, the oscillating weight will rotate with your arm movements to generate energy. It should be worn effectively for more than 8 hours daily to maintain sufficient mainspring energy. If the wearer's physical activity is insufficient to store enough energy in the mainspring, you can wind it manually to compensate, turning the crown about 15 turns each time.

Question or review:

Oh! Why has the price gone up!

Reply: Prices have risen, stocks have fallen, the renminbi has also depreciated, and basic costs have been adjusted upwards. We are quite helpless too.

Question or review:

Why can't I add the WeChat

Reply: You can add it. WeChat ID watchcn

Question or review:

Xiaoya's customer service attitude is really great, I will buy a watch from your place again next time!

Question or review:

Let me talk about a few issues with this watch.
1、The case craftsmanship is quite good, one-to-one replica.
2、Timekeeping is also very accurate, worn for 2 days, daily error is around 10 seconds, quite satisfied.
3、The only fly in the ointment is that the strap quality is not very good. I chose the default strap without paying extra for alligator leather. Alligator leather should be much better than this.
4、The chronograph pusher was a bit stiff at first, but after pressing it a few times it was fine, presumably an issue with it being a new watch. Because of this issue I also argued with customer service for quite a long time, and customer service explained things patiently without getting annoyed.

Overall it feels good. The seller is honest, and the price is also more reasonable than other shops.

Reply: Thank you for your support and trust. If you encounter any issues during use, please contact us.

Question or review:

So depressing, there is a promotion right after I bought it, had I known I would have endured a few more days!

Reply: Ha ha, promotions are things... that happen by chance rather than design. You can follow our WeChat account for watches: watchcn, as there are often promotional events on WeChat.

Question or review:

I just bought a black-dial Portugieser Chronograph, and there was a minor quality issue. I contacted customer service to resolve it, and my initial impression is that Xiaoya is quite straightforward and does not dodge issues. This at least gives people some peace of mind rather than disappearing once the items are sold. From this point alone, Biaoliruiyi Website deeply understands the principles of business and the spirit of contract.

Reply: Hello, we are very sorry for the inconvenience caused to you. We will do our utmost to resolve any issues you encounter during use; this is our due responsibility. The reason we have been able to persist for so long is precisely because of this commitment.

Question or review:

A very beautiful watch from IWC, both casual and business, IW371438 workmanship is fantastic

Question or review:

The black version of the IWC watch is very youthful, stylish, and has a great feel

Question or review:

The Portuguese watch with IWC's nautical heritage features a precise mechanical movement and an elegant exterior design, and I am planning to get one.

Reply: Dear, hesitation is no match for action, stock is running low.

Question or review:

Do you have the ETA movement? How much extra does it cost?

Reply: Hello, the IWC Portugieser Chronograph 371438 model does not currently feature a Swiss 7750 movement. Please consult customer service for pricing.

Question or review:

Can this IWC model be fitted with a pin buckle? I'm not very fond of folding clasps.

Reply: Hello, this IWC Portugieser IW371438 is available with a pin buckle, depending on personal preference.

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