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IWC questions & reviews

Question or review:

You truly get what you pay for. The watch quality is simply great, the packaging is exquisite, and the workmanship is fine. I have been wearing it for 5 days and the timekeeping is still very accurate. I really like it. The only thing is that the strap felt a bit stiff when I first started wearing it, but now it is fine and very comfortable to wear.

Reply: Thank you for your support and recognition, dear. Your positive review is the source of our motivation, and we look forward to your next visit.

Question or review:

It is still safer to choose a website when buying watches; you can see their after-sales service is different from WeChat vendors. Previously I just wanted to save money and bought a watch from a WeChat vendor, but as soon as the watch had a problem, the person just ignored me.

Reply: Hello, actually many customers have mentioned this to us. WeChat vendors' prices might be cheaper than ours, but the quality and after-sales service simply cannot compare to Biali-Ruyi, and we are extremely confident about this.

Question or review:

I compared a few shops, and the prices are all different, while the performance aspects are still not quite clear. However, the service at this shop is absolutely first-class and brilliant, identical for both pre-sales and after-sales. Compared to the previous shop I consulted, I really wouldn't dare to buy from them; they took until the next day to reply to a message sent on the first day, and weren't professional at all. When buying a watch, rather than chasing cheap prices, buying with peace of mind and choosing the right seller is what truly matters.

Reply: Thank you! Your support is our greatest encouragement, and we will continue to work hard towards higher goals. Thank you for your support and trust in Biao Li Ru Yi, and we wish you a pleasant life!

Question or review:

This case diameter is relatively small, which factory produces it?

Reply: Hello, this IWC IW378303 is from the MK Factory. You can also contact customer service to find out more and get a quicker reply.

Question or review:

The watch was received 3 days ago, it is very stylish, keeps accurate time too, and the style and quality both look great.

Reply: Dear, thank you for your support of Biauliruoyi. Congratulations on acquiring the timepiece you had your heart set on. (*^__^*) Hee hee...

Question or review:

The style is very nice, I wonder how the water resistance is?

Reply: Dear, this watch has 30 metres water resistance, general domestic water use and rain are totally fine.

Question or review:

Does this model have luminescence?

Reply: Hello, this watch does indeed have luminescence. You are welcome to contact customer service to pick out more models.

Question or review:

The watch has arrived, and it is better than I imagined. There were many things I didn't understand, so I contacted the seller promptly, and they explained everything to me right away. Thank you!

Reply: Haha, you are very welcome, it is what we should do. Congratulations on getting your favourite watch.

Question or review:

Is this crystal definitely sapphire? How is the performance?

Reply: Hello, the IWC IW356502 model features an absolute sapphire crystal that is scratch-resistant and wear-resistant, and its performance is also top-notch. (*^__^*) Hehe...

Question or review:

Here is a tip for everyone, when buying replica watches, try to choose standard time-only models. If it is a chronograph with multiple functions, the issues will naturally be a bit more frequent. If you really must choose one, try to go for IWC and Audemars Piguet, as the quality is quite good. Having bought over 10 replica watches, I speak from deep experience.

Reply: Hello, you sound like an expert. Your suggestions are very spot-on, so let me thank you on behalf of the customers first. However, many chronograph movements nowadays have been improved, so their stability is much better. Taking the IWC Portugieser Chronograph as an example, after the improvements, the return rate for repairs has become extremely low.

Question or review:

Always thought that when watches were mailed back to you guys, it was you guys repairing them. Turns out they are mailed to the manufacturer, but after looking at the introduction, I feel this is also reasonable, given there are so many replica watch factories, like N Factory, ZF Factory...

Reply: Hello, yes, it is best to send the watch to the corresponding manufacturer for repair. This is because the manufacturer has all the necessary watch parts and is familiar with the assembly and repair of their own models.

Question or review:

Upload a picture to show us.

Reply: Certainly, actual photos will be updated on the website as soon as possible, or you can contact our customer service to send you pictures.

Question or review:

Watch received. Very nice.

Reply: Thank you boss for the support, IW377706 is a nice model, exquisite appearance and complete functions.

Question or review:

Just these past two days, my Portugieser Chronograph stopped working for some reason, and I was just planning to send it for repair. The after-sales service matching the watch quality is truly no empty boast. I have bought four watches here successively and used the after-sales service twice, and they have both times been able to help me sort out the issue to my complete satisfaction.

Reply: Hello, thank you for your review. Your satisfaction is our greatest motivation.

Question or review:

Apart from repairs, can you help with servicing? I heard mechanical watches need regular servicing.

Reply: Hello, generally mechanical watches need to be serviced once every 3-5 years. If you really have a watch that needs servicing, please contact our customer service.

Question or review:

Just mailed back a watch for repair, please finish fixing it as soon as possible, haha

Reply: Hello, if we receive the watch you mailed back, we will process it for you at the very first opportunity.

Question or review:

Is the simulation degree of this watch high?

Reply: Hello, this has a very high replication accuracy and belongs to top-tier replica grade

Question or review:

To be honest, buying replica watches means you should buy the ones with the best quality, the universally acknowledged good ones. A low return rate is the right way.

Reply: Hello, that is a great idea! If you need recommendations, contact our customer service, and we will definitely give you the best quality watch models.

Question or review:

Haven't bought a watch here before, previously bought a replica from a micro-vendor, and because of this after-sales issue it was extremely upsetting. I wouldn't dare trust those micro-vendors ever again.

Reply: Hello, actually many customers have mentioned this to us. WeChat vendors' prices might be cheaper than ours, but the quality and after-sales service simply cannot compare to Biali-Ruyi, and we are extremely confident about this.

Question or review:

I tried having a Panerai case replaced and it took nearly a month, not really sure why, but thankfully it got sorted out in the end and at least it is working fine now.

Reply: Hello, actually under normal circumstances, a watch can be repaired within 7-15 working days. However, if it involves replacing parts such as the case, we have to wait for the manufacturer to produce another batch before a replacement can be made, so the time is relatively longer. Please understand.

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