[FAQ] Comment pouvez-vous garantir qu'il s'agit d'un mouvement suisse ? Puis-je ouvrir le boîtier pour inspecter le mouvement ?

I bought a Swiss movement Panerai 111, and when it was shipped over, I found out it was not a Swiss movement. I reported it to customer service, and they handled the issue for me right away. It turned out the dispatcher had sent the wrong item, and they immediately helped me exchange it for one with a Swiss movement. I think this point is really good—they dare to admit their mistakes and correct them, which touched me.

Bought for a friend, requested a Swiss movement at the time, deeply afraid the seller would sell dog meat under a sheep's head sign, so very cautiously went to a boutique counter after receiving it to have a professional verify the movement, and confirmed it is a Swiss movement. Really rather good, thumbs up here. Will consider buying from here again in the future!

Great service, excellent movement quality, accurate timekeeping, and verification confirmed it is indeed a Swiss movement.

This is my second time buying a watch here. The first one I bought already had a Swiss movement, so I felt especially confident the second time around. When buying, I transferred the money directly, and they even gave me quite a few discounts. Long live the store manager ^_^

Ordered the black sub with a Swiss movement, waited for 4 days, and finally received it. I specifically went to have it authenticated and it is indeed a Swiss movement, just as the seller described and fitted for me. It seems they are trustworthy.

If it is inspected and turns out not to be a Swiss movement, can it be returned?

I bought a Rolex from another place before and got scammed. They said it was a Swiss movement, but after it was sent over and taken to a watchmaker for inspection, it was plain to see it was a Seagull movement. Damn it...