THE JOURNAL

FAQ: How soon after placing an order will it arrive?

Watch Buying GuidePublished 2015-05-20

We ship exclusively via SF Express, with delivery taking as little as the next day. (Tip: Orders placed before 4 PM can be prepared and inspected the same day, helping you receive your item even sooner.)

If you are not in a rush, we recommend giving us a bit more time to test various performance aspects to ensure quality. After all, watches are precision instruments that require careful tuning.

If you need it urgently, you can select “express delivery” models, which can be delivered the day after ordering.

User feedback is the only real answer.
Please see the user reviews below.

Other related questions:

1.Is cash on delivery available?

2.Why is a deposit required for cash on delivery?

3.Can I refuse a cash on delivery shipment?

4.What if I transfer the money and the item is not shipped?

5.Why is this watch more expensive than elsewhere?

6.How is the quality of the watch guaranteed?

7.How long does delivery take after placing an order?

8.Do you have a Taobao link? Why don't you sell on Taobao?

9.Prices for the same model vary; what is the difference? How can you guarantee that the one you send me is the high-quality version?

10.How long does it take to repair a watch? Will there be any issues after it has been repaired?

11.Can you offer a better price on the watch? What is the lowest price?

12.How can you guarantee it is a Swiss movement? Can I open the case to inspect the movement?

13.How long is the watch warranty? What is the after-sales service like?

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It dragged on for several days before arriving, which made my mood a little slightly sad, but when it finally arrived I was still happy, especially when seeing the time, it is particularly exquisite, talk about awesome!!!!!!!!!

Guest

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SF Express logistics is super fast, ordered yesterday and it arrived today. The watch luminescence effect is really cool, been wanting to buy it for a long time. The complimentary natural colour CD car music is also very upbeat, overall extremely satisfied!

Guest

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Ordered yesterday and received the goods today! SF Express is quite fast, though within the same city it takes about a day anyway! Thanks to customer service representative Xiaoya for her patient guidance.

Guest

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Hello, how long does it take to arrive after placing an order from abroad?

Our reply: Hello, international deliveries generally take around 1 week to arrive.

Guest

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How do I check the logistics information after placing my order? Is there an order number or something similar?

Our reply: Hello, a tracking number will be provided to you once dispatched.

Guest

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The shop uses SF Express, and the efficiency is indeed top-notch. It took two days to reach Inner Mongolia, brilliant!

Our reply: Hello dear, since we use SF Express—the fastest courier service in the country—to send parcels, the logistics speed is brilliant.

Guest

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Why hasn't my ordered Swiss 2836 Submariner arrived yet? It has already been three days.................

Our reply: Hello dear, your Submariner is currently being assembled. Because you ordered a watch with a genuine Swiss movement, the logistics will require a little more time. We are extremely sorry for any inconvenience caused.

Guest

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The delivery was very fast. I placed the order one day and it arrived by noon the next day, thumbs up~

Our reply: Hello dear, because we use SF Express—the fastest courier service nationwide—to send packages, combined with the fact that the watch you ordered is in stock, our logistics speed is a cut above the rest.

Guest

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Why is there still no tracking information two days after I placed my order?

Our reply: Hello dear, after placing an order we arrange for the manufacturer to prepare the stock and carry out inspections. Once there are no issues, we will use SF Express delivery to ensure the watch arrives in your hands in the shortest possible time, generally taking around three to five days. After dispatching, we will provide you with the SF tracking number so you can check the logistics status.

Guest

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How long does it usually take to receive the watch after placing an order?

Our reply: Hello, after an order is placed, we arrange for the manufacturer to prepare the stock and carry out inspections. Once everything is fine, we will use SF Express to ensure the watch reaches you as quickly as possible. The usual timeframe is around three to five days.