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22BIAOTHE WATCH COLLECTION
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THE JOURNAL

[FAQ] How long does it take to repair a watch? Will there be any issues after it has been repaired?

Watch Buying GuidePublished

Generally, the repair time is7-15working days. For special repair cases, the time may be shorter or longer.

We have a complete after-sales repair process. Once the watch is returned to the factory for repair, it is sent back to our watchmaker for a final round of testing.

We are committed to ensuring the quality of every repair. Sometimes we would rather take extra time to test the watch than irresponsibly send you back a watch that has not been properly repaired.


User feedback is the only real answer.
Please see the user reviews below.


Other related questions:

1.Is cash on delivery available?

2.Why is a deposit required for cash on delivery?

3.Can I refuse a cash on delivery shipment?

4.What if I transfer the money and the item is not shipped?

5.Why is this watch more expensive than elsewhere?

6.How is the quality of the watch guaranteed?

7.How long does delivery take after placing an order?

8.Do you have a Taobao link? Why don't you sell on Taobao?

9.Prices for the same model vary; what is the difference? How can you guarantee that the one you send me is the high-quality version?

10.How long does it take to repair a watch? Will there be any issues after it has been repaired?

11.Can you offer a better price on the watch? What is the lowest price?

12.How can you guarantee it is a Swiss movement? Can I open the case to inspect the movement?

13.How long is the watch warranty? What is the after-sales service like?


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Why hasn't my watch been sent back to me yet after being here for so long?

Our reply: Dear, your watch has already been sent back to the manufacturer for repair. We will process it as quickly as possible and send it back to you.
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