時計コレクション

アフターサービスのご案内

商品コード004768
価格通貨
$0.15 USD
在庫：在庫あり4時までにご注文いただくと、1〜3営業日以内にお届けします
カスタマーサービス：生涯アフターサポート

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参考サムネイルはオリジナルモデルを示しています。お届けする時計の詳細な製品写真をご確認ください。

レプリカ時計はオリジナルの外観と機能を模倣することを目的としていますが、完全な一致は保証されません。正規品と同様に、小さな不具合が生じる場合があります。正規品が必要な場合は、正規販売店にお越しください。

アフターサービスの理念

1.7日以内の品質問題につきましては、再販売可能な状態を保っている場合に限り、返品または交換が可能です。

2. 生涯保証サービス。

アフターサービスの修理には通常どのくらい時間がかかりますか？

修理期間は通常7-15営業日です。

特別な修理状況においては、所要時間が前後する場合がございます。

アフターサービス修理は有料ですか？

無料！無料！無料！大切なことなので三度申し上げます。当店は生涯無料保証サービスのポリシーを遵守しております。

部品の交換が必要な場合は、メーカーの価格に基づいてお客様に直接お見積もりを提示いたします。修理で利益を得ることは決してございません。

時計はどこで修理されますか？

修理の品質を確保するため、時計は通常、メンテナンスのため該当するメーカーへと返送されます。

これは、メーカーが必要な部品をすべて揃えており、自社モデルの組み立てや修理を熟知しているためです。

アフターサービスの流れ

1. カスタマーサービスへご連絡いただければ、まず時計の不具合について初期診断を行います。その後、カスタマーサービスより当店の住所と発送手順をご案内いたしますので、時計をご返送ください（お客様には不具合の詳細を記したメモの同封をお願いしております）。

2. 荷物は、時計修理歴20年のベテラン時計技師が受け取ります。返送された各時計をまず点検し、お客様からのフィードバックと照らし合わせて不具合を取りまとめた上で、各時計を該当する工房へ送って修理を行います。

3. 工房での修理が完了次第、すべての時計の修理品質を確保するため、まず当店の時計技師へ返送されて最終検査が行われます。

4. 最後に、カスタマーサービスがお客様のご住所を確認の上、修理完了した時計をご返送いたします。

当店は時計修理の品質確保に全力を尽くしており、未修理の時計を無責任にお返しするくらいなら、時間をかけてでも入念にテストを行う方針をとっております。
そのため、すべての工程で最善を尽くせるよう、お客様のご理解とご協力をお願い申し上げます。

レビューとご質問

ゲスト

Rating:

Sent a watch in for repair, hoping it can be handled promptly for me!

Our reply: Hello, we will deal with this for you as soon as possible.

ゲスト

Rating:

Mainly fancied the lifetime warranty point. Replica watches, you feel no matter how good the quality is, there will come a day when they break. If there isn't a fixed repair location, one really wouldn't know where to go to fix it.

Our reply: Hello, choose Biali-Ruyi for industry-leading after-sales protection.

ゲスト

Rating:

Bought a Panerai here two years ago, smashed the crystal, thanks for helping source a replacement. It is indeed very hard to find matching parts outside, and I'd be too embarrassed to go to an authorised repair shop to fix it.

Our reply: Hello, as long as you are our customer, we will do our best to help you sort out any after-sales issues.

ゲスト

Rating:

If it were me, my biggest worries would actually be two things: when can it be fixed, and will it cost money

Our reply: Hello, under normal circumstances, the repair time is 7-15 working days, and we also offer lifetime free repair service.

ゲスト

Rating:

Previously had an IWC Portuguese Chronograph that stopped running. The repair time was alright, seems to be around two weeks. Mainly after being repaired, the watch could be used normally.

Our reply: Hello, thank you for your support; your satisfaction is our greatest motivation.

ゲスト

Rating:

If the after-sales side can really deliver on this, I think I would buy a watch here without hesitation.

Our reply: Hello, we always keep our promises regarding our watches. We have always adhered to this after-sales principle, which is why we can go further and further in the industry.

ゲスト

Rating:

What I fear most is when there is an issue with the watch and nobody can be reached.

Our reply: Hello, Biali-Ruyi is widely recognised as the most reputable online watch shopping platform in the replica watch industry. If there is an issue with the watch, contact our customer service and we will deal with it for you at the very first opportunity.

ゲスト

Rating:

It is still safer to choose a website when buying watches; you can see their after-sales service is different from WeChat vendors. Previously I just wanted to save money and bought a watch from a WeChat vendor, but as soon as the watch had a problem, the person just ignored me.

Our reply: Hello, actually many customers have mentioned this to us. WeChat vendors' prices might be cheaper than ours, but the quality and after-sales service simply cannot compare to Biali-Ruyi, and we are extremely confident about this.

ゲスト

Rating:

Here is a tip for everyone, when buying replica watches, try to choose standard time-only models. If it is a chronograph with multiple functions, the issues will naturally be a bit more frequent. If you really must choose one, try to go for IWC and Audemars Piguet, as the quality is quite good. Having bought over 10 replica watches, I speak from deep experience.

Our reply: Hello, you sound like an expert. Your suggestions are very spot-on, so let me thank you on behalf of the customers first. However, many chronograph movements nowadays have been improved, so their stability is much better. Taking the IWC Portugieser Chronograph as an example, after the improvements, the return rate for repairs has become extremely low.

ゲスト

Rating:

Always thought that when watches were mailed back to you guys, it was you guys repairing them. Turns out they are mailed to the manufacturer, but after looking at the introduction, I feel this is also reasonable, given there are so many replica watch factories, like N Factory, ZF Factory...

Our reply: Hello, yes, it is best to send the watch to the corresponding manufacturer for repair. This is because the manufacturer has all the necessary watch parts and is familiar with the assembly and repair of their own models.